Both brands welcome cyclists allowing you to bring in your bike and store in your own hotel room for free which is great for cycling holidays and event cyclists. The offering in out of town hotels is much better with both brands generally offering plenty of free on-site parking. Commonly both Premier Inn and Travelodge partner up with a nearby commercial car park provider and will offer a discounted rate in a car park a short walk away from the hotel. City centre hotels tend to either have little or no parking at the hotel and if they do then it will be chargeable. Parking facilities are similar at both brands. Travelodge offers a similar broad spread throughout the UK, including all the cities, most large towns, several airports and tourist hot-spots but they can't quite match Premier Inn's reach on location.īoth hotel chains offer a 24 hr manned reception with vending machines serving drinks and snacks, but don't expect any leisure facilities or room service and some features that you might be expecting like in-room fridges are only found in the top spec rooms which in turn are only available in some hotels, mainly in the city centres. Premier Inn wins the battle for the most location choice, you can find one in virtually every large town in the UK, several options in the cities and they also have a presence at virtually every UK airport and many of the popular tourist hot spots. We should note that Travelodge are currently undergoing a major refurbishment of their hotels and updated ones score considerably better.īoth brands have a broad target customer base which includes day trippers, families, contractors and business clients and they are constantly fine tuning their product to cater for as many guest types as possible, whilst at the same time trying to keep some unique features so that customers differentiate between them in the hope of winning guest loyalty to their brand.īoth chains offer a no-frills hotel experience for the budget conscious traveller, however this does not mean guests cannot expect high levels of comfort and great locations.Īlthough traditionally budget hotels are associated with being located on ring-roads and out of town industrial parks both Premier Inn and Travelodge in fact offer many fantastic central city and holiday hot-spot locations rivalling even the most premium hotel brands. Cleanliness was also lacking with the chain only achieving 3 stars out of a possible 5. Travelodge only managed to achieve an overall score of 63% with guests being disappointed with dated and tatty decor, and a very poor one star rating for food and drink mainly due to the lack of a restaurant on every site and ' breakfast boxes' being a poor substitute for a full breakfast service. They did however lose their coveted Which? Recommended provider status though due to a significant hike in the room prices scoring just 2 stars for value for money. Premier Inn has topped the league table in 2022 with an overall score of 78%, doing especially well for cleanliness, bed comfort and consistency of hotel experience no matter which hotel you stay in. Which? the consumer magazine conducts a large survey of nearly 5000 members each year and rates both Premier Inn and Travelodge against each other for cleanliness, bed comfort, customer service, food quality and value for money. This growth is set to continue as both Premier Inn and Travelodge have ambitious expansion plans for the future as they each continue to fight for a greater share of the UK budget hotel market. So no matter where or which hotel you are staying in you will know what to expect.Ĭustomers like that consistently and reliability and this has enabled both chains to grow rapidly throughout the UK. They both offer a very much generic package so that you know exactly what you will be getting, from the comfort of the bed right down to the sausage they serve you for breakfast. Both hotel chains were founded in the late 1980's so have nearly 40 years of experience under their belts when it comes to understanding what the customer is looking for in a budget hotel.
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